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*DURING REGULAR BUSINESS HOURS* For same-day processing, orders must be submitted before our 4:00PM EST cut-off time. All other orders will be processed the next business day. For technical questions, please contact our Scanner Support Department at 877-284-4457. For general questions or assistance using the portal, please contact Client Services at 800-554-4582 or email Traxit@benchmarktechnologygroup.com.