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Trax-IT Bulletin

SHIPPING ALERT: Due to increased rates by our carriers, the new UPS/FedEx Ground flat rate will be $21. This price adjustment will go into effect June 1, 2020. All company account main admins received an email 4/21/20 regarding this upcoming change in rates. Please contact your Benchmark account rep if you have questions.


For same day processing, orders must be submitted before our 4:00PM EST cut-off time. All other orders will be processed the next business day. 

For technical questions, please contact our Help Desk Department at 470-865-6100. For questions about your orders/service requests, please contact our Customer Service Department at 470-865-6000 or email For assistance with the website or catalog maintenance, please email